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Privacy Policy

Last updated: January 2025

At Pealth ("we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (collectively, the "Service").

Please read this Privacy Policy carefully. By using the Service, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

Information You Provide

We collect information you provide directly to us, including:

  • Account Information: When you create an account, we collect your email address, name, and password.
  • Profile Information: You may provide additional information such as age, gender, height, weight, and health goals.
  • Food and Nutrition Data: Photos of food you upload, meal logs, and nutrition tracking data.
  • Health Information: Fasting schedules, weight measurements, and other health metrics you choose to track.
  • Communications: Messages you send through our AI chat assistant and customer support communications.

Information Collected Automatically

When you use our Service, we automatically collect certain information, including:

  • Device Information: Device type, operating system, unique device identifiers, and mobile network information.
  • Usage Data: Features used, time spent in the app, interaction patterns, and crash reports.
  • Location Information: General location based on IP address (we do not collect precise GPS location).

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Service
  • Process and analyze food photos using AI technology
  • Personalize your nutrition recommendations and insights
  • Track your health goals and progress
  • Respond to your comments, questions, and support requests
  • Send you technical notices, updates, and administrative messages
  • Detect, prevent, and address technical issues and security threats
  • Analyze usage patterns to improve user experience
  • Comply with legal obligations

3. Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

  • Service Providers: We share information with third-party vendors who perform services on our behalf, such as cloud hosting, analytics, and AI processing.
  • Legal Requirements: We may disclose information if required by law, court order, or government regulation.
  • Safety and Rights: We may share information to protect the rights, property, or safety of Pealth, our users, or others.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred.
  • With Your Consent: We may share information with your explicit consent.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

  • Encryption of data in transit and at rest
  • Regular security assessments and audits
  • Access controls and authentication measures
  • Secure data storage with reputable cloud providers

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data at any time. Some information may be retained for legal compliance, fraud prevention, or legitimate business purposes.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request correction of inaccurate or incomplete information.
  • Deletion: Request deletion of your personal information.
  • Data Portability: Request a copy of your data in a portable format.
  • Opt-out: Opt out of marketing communications at any time.

To exercise these rights, please contact us at privacy@pealth.ai.

7. Children's Privacy

Our Service is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly. If you believe we may have collected information from a child under 13, please contact us.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

9. Third-Party Services

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party services you access.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of the Service after any changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: